HOW WE DELIVER ACROSS AUSTRALIA
We deliver cheese, hampers, wine and other artisan goods, to homes all across Australia. For most people, cheese and other perishable goods will be delivered straight to your door in a refrigerated vehicle via the Home Delivery Service (HDS) network. For those tougher to reach locations, we send via Australia Post. We have done a lot of testing on our new packaging to ensure that it gets to your door in great shape.
WHEN WILL MY ORDER BE SHIPPED?
- All Australia Post cheese and perishable good deliveries will only be sent out on a Monday via Express Post, to ensure optimum freshness.
- HDS deliveries leave us on Mondays and Thursdays only.
- Non-perishable products are dispatched as soon as possible via either Parcel Post or HDS.
If your order is a combination of perishable (eg cheese) and non-perishable (eg coffee) goods, your order will be sent combined through our refrigerated option.
*** Average delivery time is between 2-7 business days
WHICH SERVICE IS DELIVERING MY ORDER?
If your address is within our HDS service, your postcode will be found here. Simply click on your state at the top of the sheet to find your postcode. If you cannot find your postcode, that means your parcel will go via Australia Post.
Home Delivery Service (HDS)
With the use of 500 temperature-controlled HDS delivery vehicles, we deliver to
major cities including Melbourne, Sydney, Brisbane, Adelaide, Perth, Hobart and
key regional centres. The evening prior to your delivery you will receive a sms that will provide you tracking information.
For those harder to reach places, we use Australia Post. For things like cheese, we have invested heavily to create a system that will ensure cheese arrives fast and cool. We have done a lot of testing to some of the country's most remote areas. On dispatch, you will immediately be able to track your parcel through the Australia Post tracking system.